Last updated: 8 October 2026
This Privacy Policy explains how Juliane Staerk collects, uses and protects personal information when you visit julianestaerk.com, join an email list, purchase a product, submit an application, book an appointment, or otherwise interact with the business.
The data controller is:
Juliane Staerk
Spain
Email: [email protected]
Website: julianestaerk.com
For questions about your personal data or to exercise your privacy rights, contact the email address above.
Depending on how you interact with the website and services, the following information may be collected:
your name and email address
telephone number, where you choose to provide it
contact and account information
information submitted through forms, surveys or applications
information relating to appointments or bookings
purchase and transaction information
information needed to provide access to digital products or courses
communications you send by email or, where used by mutual agreement, through WhatsApp or Telegram
technical information such as IP address, browser, device information and website activity
advertising and tracking information where you have consented to relevant cookies or tracking technologies
Application forms for group experiences or private work may ask about your circumstances, goals and what you are hoping to receive from the work.
I do not intentionally request health records, medical diagnoses, therapy records or other special-category health information through these forms.
Services are intended for adults aged 18 and over.
Personal information may be collected when you:
subscribe to an email list or download a free resource
complete a form
purchase a digital product
create or receive access to a course
submit an application
book an appointment
communicate by email
communicate through WhatsApp or Telegram where we have chosen to use those channels
participate in a call or online session
browse the website and consent to relevant cookies or tracking technologies
Your personal information may be used to:
provide products, resources and services you request
process purchases and provide course access
respond to questions and customer-support requests
manage appointments and applications
assess applications for group experiences or private work
communicate with you regarding something you have purchased or requested
send newsletters, educational content and marketing where you have subscribed or where otherwise permitted by law
maintain business and accounting records
improve the website and understand how it is used
measure advertising performance where you have consented to advertising technologies
comply with legal, tax and regulatory obligations
protect the security and legitimate operation of the business
Where the GDPR applies, personal information is processed on one or more of the following legal bases:
Consent — for example, where you subscribe to marketing emails or consent to non-essential advertising or tracking technologies.
Contract or steps before entering a contract — where information is required to provide something you have purchased, respond to an application, arrange an appointment, or take steps you have requested before entering into an agreement.
Legal obligation — where information must be retained or processed to comply with tax, accounting or other legal requirements.
Legitimate interests — where reasonably necessary to operate, secure and administer the business, respond to communications or improve services, provided those interests do not override your rights and freedoms.
You may withdraw consent at any time where processing is based on consent.
If you subscribe to receive emails, your name, email address and relevant subscription information may be stored in the email and CRM system.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails or by contacting [email protected].
Unsubscribing from marketing does not prevent necessary communications relating to purchases, appointments, applications or services you have requested.
If you apply for Returning to Yourself or private work, the information you provide is reviewed personally by Juliane Staerk.
Applications are not accepted or rejected through automated decision-making.
Application information is used to understand your circumstances, communicate with you and determine whether the relevant experience or private work appears appropriate.
Payments are processed by third-party payment providers.
Current checkout options may include Stripe, card payments and supported payment-wallet options such as Google Pay or Amazon Pay.
Juliane Staerk does not directly store your complete payment-card details.
Payment providers process payment information according to their own privacy and security policies.
To operate the website and services, information may be processed by third-party service providers where necessary.
These currently include or may include:
HighLevel / GoHighLevel — website and funnel hosting, CRM, forms, email communication, course delivery, applications and booking functionality.
Stripe and supported payment services — payment processing.
Google — Google Calendar and related appointment functionality.
Zoom — online calls and meetings.
Meta — advertising measurement and the Meta Pixel where you have consented to the relevant tracking technologies.
ALL-INKL — domain and email-related infrastructure.
WhatsApp and Telegram — where these are voluntarily used for direct client communication.
These providers process information in accordance with their respective roles and privacy terms.
HighLevel states that, when processing customer personal data on behalf of its customers, HighLevel acts as a processor and the customer acts as controller. GoHighLevel
Some service providers are located outside Spain or the European Economic Area, particularly in the United States.
Where GDPR-protected personal information is transferred internationally, appropriate legal transfer mechanisms are used where required, such as European Commission adequacy decisions, Standard Contractual Clauses or another lawful transfer mechanism.
For example, HighLevel's current Data Processing Addendum provides for Standard Contractual Clauses and other lawful mechanisms for restricted international transfers. GoHighLevel
Personal information is kept only for as long as necessary for the purpose for which it was collected.
In general:
Email subscribers: information is retained until you unsubscribe, request deletion, or the mailing list is otherwise cleaned or discontinued.
Applications and client communications: generally retained for up to two years after the relationship or relevant interaction ends, unless there is a reason to delete them earlier or a legal reason to retain them longer.
Purchase, invoice, payment and accounting information: retained for the period required under applicable tax, accounting and legal obligations.
Technical and cookie-related information: retained according to the purpose and duration of the relevant technology, as explained further in the Cookie Policy.
Information may be deleted or anonymised earlier where it is no longer required.
Online calls may take place using Zoom.
Calls are not recorded without participants being informed beforehand.
If a session is to be recorded, participants will be informed before recording begins and any consent or other legal basis required for the recording will be obtained.
The website may use cookies and similar technologies necessary for the website to function.
It may also use non-essential technologies such as the Meta Pixel for advertising measurement and analytics where you have provided the required consent.
Further information about these technologies, including how to accept, reject or withdraw consent, is provided in the Cookie Policy.
Where GDPR applies, you may have the right to:
obtain information about how your data is processed
access your personal data
correct inaccurate or incomplete information
request deletion of your personal data
request restriction of processing
object to certain processing, including direct marketing
receive certain data in a portable format
withdraw consent where processing is based on consent
These rights are recognised under the GDPR. European Commission
To exercise a right, contact:
You also have the right to lodge a complaint with a competent data-protection authority. As the business is established in Spain, this may include the Agencia Española de Protección de Datos (AEPD).
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, disclosure, alteration or loss.
No internet-based system can guarantee absolute security.
The website may contain links to third-party websites or services.
Those third parties are responsible for their own privacy practices, and you should review their privacy information where appropriate.
This Privacy Policy may be updated when the business, services, technology or legal requirements change.
The latest version will be published on this page with an updated date.
For privacy questions or requests:
Juliane Staerk
Spain
[email protected]
julianestaerk.com